Mon–Fri, 8:30am–4:30pm
An Access client and their support worker laughing together over coffee
NDIS-registered · Townsville & Ayr · Since 1989

Support that helps you live life your way

For nearly 40 years, Access Support Services has provided personalised, compassionate NDIS support for people with disabilities across North Queensland — helping you live independently and reach your goals.

Nearly 40 years of trusted care
Person-centred approach
Registered NDIS provider
37years supporting our local community
What we do

Personalised support, built around you

As a trusted NDIS-registered provider, we offer high-quality, person-centred supports tailored to your goals, lifestyle and needs — so you can live the life you choose.

Supported Independent Living

Daily living support in shared or individual housing — delivered by experienced workers following a roster of care designed around you.

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Social & Community Participation

Get out, connect and take part in the activities you love — from social groups and classes to short getaways and recreation.

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An Access client enjoying a ferry trip to Magnetic Island Real outings, real smiles
More than a service

We're part of the community we support

From ferry trips to Magnetic Island and mornings at The Strand, to bowling, birthdays and big celebrations — our team is right there alongside the people we support, every step of the way.

Because real support isn't just about daily tasks. It's about connection, confidence and a life full of the things you love.

  • Experienced, genuinely caring support workers
  • Support shaped around your goals — not the system
  • Locally run and locally trusted since 1989
1989
Serving the community since
37
Years of disability support
NDIS
Registered provider
100%
Person-centred care
How it works

Get started in just three steps

Starting your support journey with us is simple, friendly and pressure-free.

1

Reach out to us

Whether you call, email or visit us in person, our friendly team takes the time to understand your situation, challenges and goals.

2

Your personalised plan

We design a support plan that aligns with your goals, lifestyle and preferences — working with you and your family every step of the way.

3

Ongoing support & growth

Once your plan is in place, we work alongside you continuously — checking in regularly and adjusting your support as your needs change.

Life at Access

Moments from our community

A glimpse of the outings, celebrations and everyday joys we share with the people we support.

Empowering individuals, enriching lives, and building stronger communities — supporting people with care, dignity and respect.

— The Access Support Services promise

Ready to start your support journey?

Let's talk about your goals and how we can help. Reach out today for a friendly, no-obligation chat.

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Empowering individuals, enriching lives, and building stronger communities — supporting people with care, dignity and respect.